Refund policy

We hope that you love your CH Design products(s) as much as we do. However, if for any reason you wish to return any or all products within your order, you have fourteen (14) days after the order has been delivered to do so. We will gladly issue a refund if the return conditions (noted below) have been met.

Please note that products must be returned unused, undamaged and in their original packaging.

Please note that we do not accept returns on hygiene products such as earrings. We also do not accept returns on:

• Custom or personalized orders
• Items on sale
• Gift Vouchers

Please make sure you choose an appropriate shipping box / bubble mailer for your return to prevent the content(s) from being damaged while in transit.   Please arrange a return shipment using a carrier of your choice. We apologize – you must bear the return shipping costs, which are nonrefundable.